We will only accept one coupon code per order and they are only applicable on full-price jewelry items. No additional discounts on outlet items.

In-stock items ship in 1-2 business days. If the item you select is a pre-order or made to order item, the shipping time will appear under "Add to Cart" when the item is added.

We provide a variety of jewelry including in-stock ready to ship, personalized items created with birthstones and initials, as well as handcrafted/made-to-order items.

In-stock items ship within 1 to 2 business days.

Personalized items take a bit longer and ship within 2 to 3 weeks.

Handcrafted/made-to-order items are made for you and can take 2 to 3 weeks to produce.

From time to time an item will fall out of stock. In the event that your item has fallen out of stock, it will ship immediately when it is restocked. This is usually no longer than 2 to 3 weeks.

At times there is a longer delay for filling an item that is out of stock. That will be noted in the availability section.

Timelines might be extended during peak seasons and sales events.

Orders cannot be changed, modified, or canceled after checkout. Please make sure of the size, length and personalization (spelling and other details) prior to placing your order.

Installments by Afterpay is a service that allows you to make purchases now and pay for them in four equal payments made every 2 weeks without any interest. To read more about Afterpay, click HERE.

If you created an account at the time of purchase you can sign in on the website with your email address and password. If you did not create an account, enter your email address and click forgot your password. This allows you to reset the password so you can log in. Once you are in you can access your order history and track new orders. Click HERE to sign in.

When you order we gather all your items into one package to keep the shipping & handling cost low. That's one way we're able to offer such great deals! So, if you've ordered one in-stock item and one made-to-order item, they will ship together when the order is complete.

We cannot rush our production time, but we do offer expedited shipping options. Priority Shipping does not refer to production or processing time, it only refers to the shipping method. To view our Shipping Options click HERE.

If your tracking details show a delay in expected shipping, we ask that you allow 7 days (for packages in the United States and 20 days for packages in Canada) for the USPS to correct and move packages along to you. If after that time, please contact Customer Service to see if we can assist you at support@inspiranzadesigns.com or 618-719-2444 (Monday through Friday 8:30 am to 4:30 pm CST).

If your tracking information states that your package was delivered and you have not received it you will need to contact your local branch Post Office immediately and ask if they have your package. Some branches change the status to delivered once it arrives in their facility. Let them know that you did not receive the package and they will speak with the carrier to determine where the package was delivered. If you contact Customer Service within 7 days of expected package delivery, we will check the tracking to see if we can assist you with the history information. Please note that once the tracking status for your package has been created, and your items are in the mail, the package is no longer the responsibility of Inspiranza Designs. Inspiranza Designs does not hold or accept responsibility for packages that have been stated as delivered by the carrier unless you purchased Package Protect Replacement (PPR).

Shipments are mailed to the shipping address that you provide at check-out. Inspiranza Designs cannot be held responsible if the incorrect address is provided. If the package is returned to Inspiranza Designs for incorrect or insufficient address, we will contact you for the corrected address information and re-ship. The re-ship fee will be charged to your original form of payment.

If you didn't select Package Protect Replacement (PPR), Inspiranza Designs is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. We do not issue refunds or credits for packages that the carrier confirms as being delivered. Upon inquiry, Inspiranza Designs will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.

If you did select Package Protect Replacement, you will want to contact us to start your replacement claim. To initiate a claim email us at support@inspiranzadesigns.com or call 618-719-2444 M-F between 8:30 and 4:30 CST.

PPR's terms and conditions are listed HERE.

All Inspiranza jewelry is covered by a 30 Day Warranty, provided at no cost.

Our 30 Day Warranty covers an exchange or refund for new and unworn jewelry. It also covers repair or replacement due to defects in workmanship and/or materials. To view our Return Policy click HERE.

This warranty does not include the following:

Jewelry that is damaged due to excessive wear or abuse. For example, a smashed or bent up ring that was obviously worn in an excessive or abusive way is not covered by our warranty. Keep in mind that sterling silver is a soft metal and it will scratch, bend and/or break. It should be treated with care.

This plan also does not cover theft, loss, abuse or accidental chemical exposure resulting in damage.

Return shipping is not covered by this plan.

Some items have the option of an extended 3 Year Warranty. When available, the cost is $7.00. The extended 3 Year Warranty covers defects in workmanship/and or materials beyond the initial 30 Day Warranty and includes:

Replacement of missing stones
Clasp repair or replacement
Chain repair or replacement

This warranty does not include the following:

Jewelry that is damaged due to excessive wear or abuse. For example, a smashed or bent up ring that was obviously worn in an excessive or abusive way is not covered by our warranty. Keep in mind that sterling silver is a soft metal and it will scratch, bend and/or break. It should be treated with care.

This plan also does not cover theft, loss, abuse or accidental chemical exposure resulting in damage.

Return shipping is not covered by this plan.

Purchase of extended warranty is limited to 1 repair/replacement event per item.

It is important to us that you love your jewelry pieces! If it does not fit, we're happy to process an exchange for you. If it's not quite what you expected, we're happy to process a return and issue a refund. Returns must be made within 30 days of the ship date unless it was a hand-stamped or personalized piece (hand-stamped and personalized pieces are not returnable). Returns must be in new and unworn condition. Shipping charges from the original purchase and to return the item are non-refundable. When shipping is included in the product price, such as those marked “Free Shipping”, actual shipping costs will be deducted from your refund. We will incur the expense to ship the replacement back to you for a first exchange, however, if additional exchanges are required, we will charge $6.50 for S & H. To initiate a return or exchange, click HERE.

If you return an item for exchange and the replacement item results in a cost increase (going to a larger size bracelet, necklace or ring sizes of 11 and 12), we will contact you to obtain your c/c details to pay the difference once we begin processing your exchange. If your exchange results in lesser cost, the difference will be made available to you in store credit.

Once a package is received by Inspiranza you will receive a message advising acknowledgment of receipt and details of the process. Please allow up to 21 days for Inspiranza to receive and process returns.

All of Inspiranza Designs jewelry is made with .925 sterling silver and is lead and nickel free. At times, a gold-filled accent may be added as well.

Gold plated is a form of jewelry plating, but specifically with gold as the layer on the outside. The thickness of the gold layer on the outside of our gold plated jewelry is 2 microns thick. To gold plate something, the item is dipped into a solution that contains gold. The item is then shot with an electric current and the resulting electrochemical reaction deposits a thin layer of gold to the outside of the base metal.The gold layer on the outside of the jewelry item is real gold. The gold on the surface is real gold of varying fineness (10K to 24K), but the center of the item is not gold.

Our gold-filled products are amazing! Gold-filled jewelry has a solid layer of gold bonded to another metal like sterling silver. Gold filling is ten times thicker than a gold-plated product. In over 10 years, we have never had returns related to the finish on gold-filled jewelry.

Vermeil (pronounced vehr-may; it's French!) is a legally regulated term that refers to a certain kind of quality jewelry. To be legally called "vermeil" in the United States, the jewelry piece must meet ALL of these conditions:

1. Have sterling silver as its base material.
2. Be plated in gold that is at least 10k (10 karats).
3. Have gold plating that is at least 2.5 microns thick.

Source: Federal Trade Commission

Put another way, vermeil pieces are made with precious materials with heavy plating to ensure long-lasting wear. Because of the quality, it is often sold in fine jewelry stores.

Reconstructed or reconstituted materials are composed of smaller pieces of natural gem materials bonded together. The best-known reconstructed material is turquoise, but many materials can be similarly treated, including opal, marble, and quartz. Small pieces of natural gems are packed together and bonded with a strong bonding agent to match their natural color for a stronger more stable stone. In our line, you may see this in some of our opal and turquoise. If a reconstructed stone is used, this will be stated in the product description.

We're so glad you asked! If you take care of your sterling silver jewelry, it can last a lifetime! Here's a link to our Jewelry Care Instructions.

What's special about handcrafted/hand-stamped/hand-hammered?

In an age where machines do everything, we think it's special when a real person uses their God-given talent to create authentically crafted jewelry. We think the result is something quite special. Our handcrafted, hand-stamped and hand-hammered jewelry is done by hands pouring intention, care, and love into each piece.

You can expect to add customization including names, initials or numbers. We love offering these little extras to personalize your jewelry. Hand-stamped items come with variances in spacing and lines resulting in a handmade organic feel. Will the letters/numbers on a personalized piece be perfectly straight? More often than not the letters are not perfectly straight, resulting in a handmade organic feel.

To help answer that question check out an article posted on our Blog Page ~ What's My Ring Size? It contains three suggested options to help you determine your ring size. Click Here to read all about it.

In most cases, we can assist you with the purchase of a single earring. Just contact Customer Service by calling 618-719-2444 (Monday through Friday 8:30 am to 4:30 pm CST).